Job Details

Were looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Key Holder, youll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans are able to get their hands on the merch they love. Youll use your fandom knowledge to help train new recruits and ensure their success, while also supporting your Store Manager in daily operations and meeting sales targets. Provide an amazing shopping experience that will encourage customers to return. Theyll be impressed by your product knowledge, customer experience skills and use of the Force Step in and step up when needed. Youll provide leadership support and help run the store when your Manager gets pulled awayUnderstand store sales plan and comp sales goals, and help drive sales by increasing key KPIs: UPT and ADTCover the sales floor zone and ensure that assigned areas are up to visual standards. Youll...Key Holder, Sales, Support, Manager