Job Details

Drive and innovate with our fast-growing team!

Summary:

Cayosoft, Inc. is a globally independent, rapidly growing company that delivers exciting and innovative products that help organizations manage their Microsoft infrastructure with our Hybrid Technology. Headquartered in Columbus, OH, the new rapidly growing technology hub in the United States, we have a competitive product advantage with a great vision for the future.

We are seeking a highly motivated, articulate, energetic and positive individual to join our Sales Team as a Senior Pre-Sales Engineer. In this position, you will be an integral team member responsible for establishing technical relationships and creating compelling outcome-oriented visions for our potential customers. This role is 100% dedicated to providing support to the Sales Team while being an expert liaison with Tech Support, QA Engineers, and Development. You must have the ability and experience to engage professionally, manage processes, and support the Sales Team with closing six and seven figure SaaS contracts while embracing a highly dynamic and rapidly growing environment.

Responsibilities:

• Demonstrate technical leadership and subject matter expertise in the Active Directory and Hybrid Identity security vertical.
• Assume the role of technical expert and consultant to develop and propose solutions that meet the technology and business requirements of customers.
• Gain an expert understanding of the product solutions offered by Cayosoft to enable the vision and value of the organization.
• Work effectively within customer organizations by building stronger enterprise relationships from C level to technical team.
• Provide expertise and forward-thinking strategies to other teams including architects, development, sales, product management, marketing, etc.
• Qualify sales opportunities in terms of customer technical requirements, competition, decision-making process, and funding.
• Provide pre-sales product presentations, webinars, technical discussions, and product demonstrations to prospective and existing customers.
• Acquire a thorough understanding of customers' business and technical needs and/or issues in order to architect a compelling solution and clearly articulate how Cayosoft solves the customer's specific challenges.
• Develop detailed action plans, POC documents, installation guides, and knowledge dissemination videos specific to customer needs.
• Provide remote installation assistance and facilitate Proof of Concepts.
• Craft Statements of Work and provide remote software installation and configuration related services support.
• Responsible for evangelizing, positioning, and architecting Cayosoft's product offering.
• Act as a technical advisor to sales and marketing teams.

Qualifications:

• Strong presentation skills and the ability to work with internal teams, prospects, and customers for mutual success.
• 5+ years technical field background experience and strong skill sets with the following Microsoft infrastructure technologies:
  • Microsoft Active Directory (2003, 2012, 2016, 2019, 2022)
  • Office365 and Azure AD
  • Microsoft Exchange
• SharePoint and Microsoft Teams knowledge.
• Understanding of AD Forest Recovery basics.
• Windows Server (configuration, administration of Microsoft infrastructure components such as Group Policy, DNS, DHCP, etc.).
• 5+ years of enterprise IT solution design, implementation, delivery, and/or operations.
• 5+ years software pre-sales leadership experience, focused on Microsoft technologies.
• Understanding of Identity Management basics.
• Some PowerShell scripting experience.
• Strong consultative technical presentation skills are a must.
• Demonstrable AD and Hybrid Directory security experience is a must.
• Experience with technical writing is desirable.
• Travel 15% – 30%.
• Classification: Exempt.
• Reports to: Director, Pre-Sales Engineering.

Cayosoft, Inc. is dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. Cayosoft, Inc. strives to foster an environment where our employees feel respected, valued, and empowered.