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Job Details

Senior Project Manager, Member Services

  2025-08-31     OHIO University     Athens,OH  
Description:

Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the 'Posting End Date' shown below.

Position Information

Business Title
Senior Project Manager, Member Services

Applications Accepted From
Public: Open to the Public

Special Instructions to Applicants

THIS IS A GRANT-FUNDED POSITION. EMPLOYMENT IS CONTINGENT UPON CONTINUED FUNDING FROM THE GRANT PROVIDER. May hire up to two positions.

We will consider applicants whose primary work setting is offsite, but position requires travel throughout the region.

Please complete the online application and attach a detailed cover letter, a current resume/CV, and a list of at least three (3) professional references with current contact details, including email addresses.

The position will remain open until closed. For full consideration, please apply by September 14, 2025.

This position is eligible for the following benefits:
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.

Posting Number
2016178T

Department Summary

THIS POSITION IS FUNDED BY EXTERNAL FUNDS. EMPLOYMENT IS CONTINGENT UPON CONTINUED FUNDING FROM EXTERNAL FUNDING PROVIDER.

May hire up to two positions. We will consider applicants whose primary work setting is offsite, but position requires travel throughout the region.

The Senior Project Manager, Member Services position directly supervises contractors and students who are conducting applied academic research projects. This includes teaching students who are pursuing degrees in applied fashion through the students' work on externally funded applied academic research projects. These programs are linked to the school's mission to provide transformative applied learning opportunities to students and to execute projects related to policy innovation, energy and environment, and entrepreneurship and competitiveness in the southern Ohio region and throughout the State of Ohio.

This position involves project management, teaching students project management and stakeholder engagement skills and applications, collaborative work with internal University partners and external community partners, and effective communication with clients and stakeholders to meet project deadlines and minimize risks. This position regularly interacts with project sponsors, local development districts, state and federal agencies, economic development entities, and additional key stakeholders including elected officials at the local, state and federal levels y and assists with member retention, attraction, and customer service functions for the Mayors' Partnership for Progress (MPP). The position works closely with the MPP Executive Director and team members to identify, develop, and implement appropriate member service strategies to develop partnerships within the University and with external entities to build capacity at the local level to promote economic prosperity for the region.

The Senior Project Manager, Member Services will supervise the work of contractors and students, including planning, assigning, scheduling, and reviewing work and ensuring training, productivity, and quality standards are met. This position is based on availability of external funding and program need. Duties include: Oversees designated academic program or center and related activities. Manages assigned budget and/or financial responsibilities for program. Evaluates program and provides strategic recommendations for change as needed. Represents program to internal and external contacts. Collaborates with University schools, departments, units regarding program. May be responsible for staff management, compliance monitoring, and writing/reviewing program communications.

Access to reliable internet to support remote work when needed. Understanding of and ability to travel, most often locally or within the state of Ohio; may occasionally be asked to travel out of state to staff college events or national conferences.

Position Profile

Duties/essential functions may include, but not be limited to, the following:

Oversees designated research program or center and related activities. Manages assigned budget and/or financial responsibilities for program. Evaluates program and provides strategic recommendations for change as needed. Represents program to internal and external contacts. Collaborates with University schools, departments, units regarding program. May be responsible for staff management, compliance monitoring, and writing/reviewing program communications.

Level Summary

Manages and resolves complex and ambiguous issues. Works on both strategic and operational challenges, addressing problems that require advanced knowledge and experience. Often takes on leadership roles in projects or initiatives.

Supervisory Responsibilities

Provides mentorship and guidance to team. Infrequently has a limited number of direct reports.

Fiscal Responsibilities

May have budgetary responsibility for small-scale projects or initiatives.

Problem Solving

Solves complex problems, often with limited guidance.

Independence of Action

Works independently; seeks guidance for unusual situations.

Communication and Collaboration

Collaborates with team members and external departments. May represent the team in meetings with internal and external stakeholders.

Physical Requirements

This role is primarily desk-based and involves extensive use of desktop computers. Frequently, the job requires travel to attend meetings and execute programs.

Minimum Qualifications

Requires a Bachelor's degree in a related field and 5 or more years of related professional experience, or equivalent education and experience.Healthcare professionals must hold, or be eligible for, appropriate licensure as required by position.

Preferred Qualifications

Requires a Bachelor's degree in a related field and 5 or more years of related professional experience, or equivalent education and experience.

Department
Voinovich School of Leadership & Public Affairs

Pay Rate

Commensurate with credentials. Employees also receive a generous benefits package which includes health benefits, paid time off, and educational benefits for employees and eligible dependents.

Pay Grade
CA&P|18|

Pay Range
$58,972.00--$98,125.00

FLSA Status
Exempt

Job Category
Administrative Special at-will appointment

Employment Type
full-time regular

Job Family
Academic & Program Management

Job Sub Family
Research & Program Management

Job Level
IC3

Job Open Date
08/28/2025

Posting End Date
09/14/2025

Planning Unit
Voinovich School of Leadership and Public Service

Work Schedule

M-F 8-5 some evenings and weekends

Months
12 month

Campus
Athens

Expected hours worked per week
40

Expected duration of assignment
Ongoing

Applicants may contact this person if they have questions about this position.
Trenia Twyman, ...@ohio.edu

Non-Discrimination Statement

Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.

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