Job Details

Your Impact at Lowe's

As a part-time Customer Service Associate, you'll leverage your exceptional customer service skills to help create a welcoming atmosphere for shoppers at Lowe's. This role is ideal for individuals eager to connect with customers and assist them in overcoming their home improvement challenges.

How We Support You

At Lowe's, we prioritize supporting your career goals, whether you're looking for part-time work or a long-term position. Enjoy a variety of benefits in addition to competitive pay and flexible scheduling:

• Prioritize your well-being with top-tier health insurance options.
• Advance your education through Lowe's tuition assistance program.
• Secure your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
• Enjoy a 10% Associate Discount for extra savings.
• Learn valuable trade skills through our Track to the Trades program.

For more details about our benefits, please inquire during the application process.

Your Day at Lowe's

As a Customer Service Associate, your primary responsibility will be to welcome customers, helping them find the right products and services for their home projects. Daily interactions will include assisting customers in locating items, managing merchandise, and ensuring a smooth shopping experience.

You will serve in one of several departments, including Appliances, Cabinets, Flooring, and more, depending on hiring needs and your skills.

Key Responsibilities

• Welcome customers with friendly, professional service and answer inquiries.
• Assist customers in locating and handling merchandise.
• Replenish stock by identifying empty shelf areas and ensuring supplies are available.
• Process orders and deliveries accurately to meet customer expectations.
• Cross-train in various store areas to enhance service delivery.
• Prepare merchandise in your department based on customer requirements.
• Guide customers during their shopping or checkout experiences.
• Complete additional assigned duties.

Minimum Qualifications

• 6 months of experience using a computer and retail technology.
• Basic skills in reading, writing, and arithmetic.
• Able to perform activities involving prolonged standing and the ability to lift at least 25 lbs unaided.

Preferred Qualifications

• 6 months of retail or customer service experience.
• Bilingual abilities are a plus.
• Certification related to the department (e.g., hardware, plumbing).

Community Commitment

Lowe's strongly encourages bilingual individuals, military personnel, and veterans to apply and join our team.

Travel Requirements

This position typically doesn't require regular travel, but occasional trips to attend meetings or training may be necessary.

Working Conditions

Environmental conditions can vary by location. You may work in both indoor and outdoor settings, facing extreme weather conditions or exposure to noise. Lifting procedures will depend on the items you handle, with guidelines in place for safety.

About Lowe's

Lowe's Companies, Inc. is a leading home improvement retailer with significant nationwide operations, dedicated to serving its communities through impactful programs and initiatives. Discover more about our commitment to customers and employees alike when you consider joining us.

Lowe's is an equal-opportunity employer, committed to a diverse workforce and an inclusive workplace.