Job Details

Group Reservations Specialist Remote

Location: Remote (United States)

About Destination Knot:

Destination Knot is a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize inorganizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction.

Position Overview:

The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated.

This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.

Key Responsibilities:

• Assist with group reservation requests and scheduling coordination
• Communicate with clients regarding group details, confirmations, and updates
• Maintain accurate group records, participant information, and documentation
• Track timelines to ensure confirmations and changes are processed correctly
• Respond to inquiries related to group reservations and logistics
  
• Follow established workflows and quality standards
• Collaborate with internal teams to support group coordination efforts

Qualifications & Skills:

• Strong organizational and multitasking abilities
• Clear written and verbal communication skills
• High attention to detail and accuracy
• Ability to work independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and client-focused
• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Work Environment & Schedule:

• Fully remote position
• Flexible scheduling may be available
• Training and ongoing guidance provided

Why Join Destination Knot:

• Remote work flexibility
• Structured, process-driven environment
• Clear expectations and workflows
• Opportunity to build group coordination and client service skills

How to Apply:

Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps.

$45,000 - $65,000 a year