Job Details

We are looking for friendly, professional, and reliable Live Chat Agents to join our remote support team. In this role, you will assist customers through live chat by answering questions, resolving issues, and providing accurate informationall without phone calls. Flexible schedules are availablefor both day and night shifts.Key ResponsibilitiesRespond to customer inquiries via live chat in a timely and professional mannerProvide accurate information about products, services, and policiesResolve customer issues and escalate complex cases when necessaryMaintain multiple chat conversations simultaneouslyDocument interactions clearly and accuratelyFollow company guidelines and quality standardsDeliver a positive and helpful customer experienceRequirementsHigh school diploma or equivalentExcellent written communication and typing skillsStrong customer service and problem-solving abilitiesAbility to multitask and manage multiple chats at onceReliable internet connection and personal computerAbility to work independently in a remote environmentPreferred QualificationsPrevious customer service or live chat experienceFamiliarity with CRM or chat support softwareTyping speed of 35 WPM or higherWork ScheduleFlexible hoursDay and night shifts availablePart-time and full-time positionsBenefits100% remote workFlexible schedulingCompetitive payPaid trainingGrowth and advancement opportunities
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