A leading diagnostics company in Ohio is seeking a Sr. Manager of Customer Service, responsible for operational excellence and team leadership. You will develop scalable processes and ensure exceptional customer experiences. The ideal candidate holds a Bachelor's degree and has over 5 years of experience in customer service or operations. This role requires strong leadership skills, project management capabilities, and critical thinking. Competitive salary of $110,000 to $150,000 with a comprehensive benefits package offered.
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