Job Details

Senior Customer Success Manager - Political Advertising (DSP)

Location: U.S. (Remote / Hybrid)

Base Salary: $100,000-$115,000

The Role

Our client is a growing AdTech platform serving political and other highly regulated advertisers. They're hiring a Senior Customer Success Manager to support political and advocacy clients using a programmatic DSP.

You'll manage a mix of self-serve and managed-service accounts, acting as a strategic partner across onboarding, training, campaign execution, and optimization. This role is ideal for someone who understands both programmatic advertising and political compliance and thrives in fast-moving campaign environments.

What You'll Do

• Own relationships with political, advocacy, and agency clients
• Guide clients on platform usage, best practices, and campaign strategy
• Support campaign setup, optimization, pacing, and troubleshooting
• Ensure compliance with FEC and state-level political regulations
• Partner cross-functionally with AdOps, Sales, and Product
• Drive retention, renewals, and account growth

• 5+ years in Customer Success, Account Management, or Ad Operations
• Strong experience with DSPs and programmatic advertising
• Political advertising experience required
• Working knowledge of political compliance (FEC, state-level)
• Comfortable supporting both self-serve and managed-service clients
• Clear communicator with strong organizational and analytical skills

• High-impact work in the political and advocacy space
• Modern AdTech platform in growth mode
• Competitive base salary ($100K-$115K) with opportunity to grow