Job Details

Now Hiring: Customer Service Representative (Healthcare)
$17/hr | Hybrid (Louisville, KY)

Join a fast-paced call center supporting patients, caregivers, and providers. Great opportunity with potential for full-time conversion!
Schedule & Location

• Training onsite (4-6 weeks): Mon-Fri, 8:00AM-4:30PM
• Location: Louisville, KY
• Post-training: Work from home (hybrid)
• Shift: 10:30AM-7PM or 11:30AM-8PM (non-negotiable)
What You'll Do

• Handle inbound/outbound calls
• Assist patients, caregivers, and providers
• Process refills and schedule shipments
• Provide accurate info and resolve issues
• Follow up and ensure excellent customer experience
Requirements

• Call center experience preferred (healthcare a plus)
• Strong communication and problem-solving skills
• Microsoft Office proficiency
• Typing speed 35+ WPM
• Pharmacy Technician Registration required (before or on Day 1)

Perks: Hybrid flexibility + potential for full-time conversion

Apply now and include answers to screening questions!

Pay Details: $17.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.