Job Details

Position : Lead BA

Experience : 6+yrs

Location : Broadway, New York, Hybrid (weekly 2days)

Client : ROSS

Visa : GC, GCEAD, H4EAD, USC, TN

Tax Terms : W2

Duties/Day to Day Overview

• Leading a cohesive team of internal and external technical staff, and of key users in the execution of new Merchandising projects by:
• Acting as a liaison between business stakeholders and IT leadership, translating high-level business strategy into actionable technical solutions.
• Championing change management initiatives, ensuring user adoption and engagement with new systems or processes.
• Leading efforts in the support of existing systems, processes, services and/or in the execution of new projects, ensuring that:
• Use cases and requirements are accurately captured
• Work with vendors to create wireframes and review with the business to ensure solution fits our needs.
• Detailed functional designs are created and handed off to Development Team
• Test and training plans are designed and executed successfully
• Communication to project managers and leadership is accurate/detailed and projects are completed on time and under budget
• Taking a leadership role in exploring and analyzing new processes, services, and application functions and technologies to:
• Gather detailed business requirements by facilitating workshops, interviews, and stakeholder meetings and translating them into effective solutions.
• Communicate complex technical concepts to non-technical stakeholders, ensuring mutual understanding across departments.
• Build and maintain strong partnerships with cross-functional teams, including IT, merchandising, support, and other stakeholders.
• Ownership of functional area; responsible for managing and optimizing the product backlog for merchandising or planning systems
• Supporting existing production systems
• Defining and prioritizing system problems and enhancement requests; analyzing to identify and address root causes
• Coordinating related support and development activities (whether they be internal or external)
• Support testing processes fixes and/or enhancements
• Assess application issues to identify root causes

• Undergraduate degree in information systems, computer science, or a related technical discipline or equivalent work experience
• At least 3 -5 years of experience supporting IT systems, processes, or capabilities. Solid understanding of IT processes and dynamics within a complex, highly integrated environment
• A solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practices
• Strong problem solving, and root cause analysis skills
• Experience working with engineers and developers preferred
• Understanding of application development and software development lifecycle concepts
• Use Case and User Story Development
• Experience with Agile (Scrum and SAFe Framework) and Waterfall approaches preferred
• Experience working with Wireframing tools preferred
• Ability to work with business to understand processes and document requirements
• Experience with tools such as JIRA, Confluence, Azure DevOps, Visio, Power BI, Tableau, or equivalent.
• Familiarity with ERP or merchandising systems (e.g., Oracle Retail, SAP, Blue Yonder) and integration with planning and forecasting tools.
• Understanding of Import Logistics and Tariff law a plus
• Light project management