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Job Details

SBA Loan Closer III - Team Lead

  2026-03-31     First Internet Bank     all cities,AK  
Description:

About the Position:

As the SBA Loan Closer III - Team Lead you will be responsible for supervising a group of SBA Loan Closers and ensuring accurate and timely review of SBA loan transactions, ensuring all items needed for closing are obtained, and all collateral is perfected appropriately. Your duties will include coordinating with the SBA lenders, Credit Administration, Loan Operations, Bank Counsel and Customers on loan closing transactions. You will remain current on SBA SOP regulations, compliance with all Bank policies and procedures, and all applicable state andfederal banking regulations.

What You Will Do:

  • Provide oversight and supervision to a team of SBA Loan Closers
  • Coach and train staff and provide career development and learning opportunities
  • Assign loans to Closers via the nCino system upon approval
  • Manage a workload that includes multi-tasking and the ability to prioritize any conflicting issues
  • Interact with underwriters, referral partners, borrowers, attorneys, and other 3rd party vendors as needed to ensure all conditions are met for closing
  • Review title commitments, title searches, other real estate related documents, entity documentation and legal documents of borrowers and ensures all Bank and SBA requirements have been met
  • Request and review all loan documentation from Bank Counsel for various types of loans including, but not limited to, SBA 7(a), Express Line of Credit and potential SBA 504
  • Assist Post-Closing department, when necessary, clearing any exceptions within the approved time periods
  • Remain current on all pending and proposed regulatory changes affecting compliance and SOP with SBA
  • Provide a high level of customer service to both internal and external customers
  • Run various reports to track weekly production as well as Closer's pipeline
  • Recommend changes to processes and increased efficiencies to management
  • Perform other duties as assigned
What We're Looking For:
  • A minimum of five years of SBA loan closing experience in a high-volume environment; in the absence of five years of SBA loan closing experience, a minimum of two years of SBA loan closing experience combined with at least six years of prior loan closing experience in mortgage or commercial lending.
  • Associates degree or Paralegal Certificate required, Bachelor's degree preferred. Relevant and commensurate work and experience in the SBA Lending industry will also be considered.
  • Prior experience leading or managing a team is preferred
  • Subject Matter Expert of Loan Closing processes and required documentation
  • Ability to mentor and train junior staff
  • Knowledge of various legal entity borrowing and deal structures
  • Knowledge of Flood Insurance Compliance and required documentation
  • Excellent written and verbal communication skills
  • Interpersonal skills to interact positively and effectively with all levels of employees, management, and third parties
  • Possess excellent multi-tasking skills
  • Ability to think outside the box to ensure proper due diligence is performed
  • Capability of working effectively under limited supervision in a fast-paced environment
  • Ability to identify issues and opportunities and explore solutions
  • Ability to meet strict timelines and service level agreements
  • Strong PC skills required along with an ability to quickly learn new systems
Working Conditions/Demands:
  • Professional office setting.
  • Primarily sedentary position requiring long periods of time working at a computer.
  • Must be able to move throughout the office and buildings to obtain or relay information.
  • Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We?

We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.

We seek the game changers, the innovators...those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.

Why Join Us?

At First Internet Bank, our workplace is built around people. Guided by four core competencies-Collaborate to Win, Adapt with Agility, Decide for Impact, and Put People First-we've created an environment where individuals feel empowered, supported, and inspired to do their best work. This commitment to collaboration and growth has earned meaningful recognition, including being named a Top Workplace multiple times and one of the Best Banks to Work For. We're proud of these honors because they reflect what matters most to us: our team.

This culture comes to life at our 175,000-square-foot headquarters in downtown Fishers, designed with our people in mind. Inside, you'll find thoughtfully designed workspaces, an onsite fitness center and The Backyard, our 18,000-square-foot open-air deck with fire pits, covered pergolas, a waterfall, and plenty of greenery for stepping away and recharging. Add free snacks, soft drinks, beer on tap, unlimited volunteer time off, continuous education opportunities for development and regular team events, and you'll find plenty of ways we support connection and a great workday.

Our benefits package includes the following and so much more:
  • Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
  • 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
  • Professional Development Reimbursement
  • At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
  • Eleven Paid Holidays
  • Paid Volunteer Time
  • Annual First Internet Bank-branded merchandise allowance

Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities

If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.


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