Job Details

Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Zillion Technologies Inc. (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Description

Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist

Number of Positions - 1

Job Location - Glen Allen, VA, 22546 (Remote)

Job Description:

The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C.

The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.

Qualifications

Basic understanding of VISA rules/disputes

Excellent communication skills, including writing, editing, proof reading, and speaking

Ability to lead projects independently.

Ability to address audiences of varying sizes internally and externally

Ability to exercise sound business judgment

Working knowledge of generally accepted business practices for internal communications

Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint

Ability to handle multiple tasks with attention to details

Flexible, able to adapt to change and comfortable with ambiguity.

Previous debit card fraud experience/understanding

Previous Reg. E dispute experience.

Additional Information

Regards,

Praveen Kumar

Sr. Recruiter

ZILLION TECHNOLOGIES, INC

Email: ...@zilliontechnologies.com

Direct: 571-###-####

Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.