Job Details

Must Have Technical/Functional Skills

Interested in this role You can find all the relevant information in the description below.

Banking Domain knowledge

Looking for an experienced ECM Onbase Systems Analyst, who under the general direction of a Business Solutions Manager or Team Lead, the Systems Analyst Senior translates complex business requirements into scalable technical solutions. This role leads enterprise-level project efforts, serves as the application technical architect, and partners across business and technology teams to ensure applications operate effectively within the organization's infrastructure. You will evaluate vendor solutions, document risks and impacts, present technical recommendations to governance committees, and mentor other analysts—driving both innovation and operational excellence..

Key Accountabilities

•Lead the implementation of complex application solutions, automated processes, and new technologies to improve system performance and reliability.

•Support application and web server environments by resolving Tier II incidents within SLAs and providing on-call support as scheduled.

•Drive incident and problem management efforts to minimize downtime and ensure business continuity.

•Partner with business units, vendors, and technical teams to evaluate solutions, document risks, and support enterprise testing and change efforts.

•Manage vendor selection processes, technical assessments, cost-benefit analyses, and third-party resources to ensure successful solution delivery.

•Analyze application data structures and perform database queries to troubleshoot and resolve issues.

•Mentor team members by sharing knowledge, reviewing testing plans, and strengthening application expertise across teams.

•Estimate and coordinate cross-team work efforts to support project delivery and production control standards.

Required skills and qualifications

1.Strong experience in Hyland OnBase (Enterprise Content Management)

2.Solution design and implementation of OnBase modules

• Document Management

• Workflow / Case Management

• Unity Forms & Unity Client

• OnBase Web Client / Web Server

3.Strong System analysis and Business skills

• Requirements gathering (BRD, FRD, user stories)

• Stakeholder management across business & IT teams

• Process mapping and workflow optimization

• Gap analysis and solution recommendation

• Experience working in Agile/Scrum & Waterfall models

4.Strong

• SQL (queries, stored procedures, performance tuning)

• Database systems: SQL Server / Oracle

• Integration experience:

5.Strong

• REST/SOAP APIs

• Middleware integrations

6. Strong

• Scripting / Development:

• .NET (C#, VB.NET) – preferred for OnBase customization

Familiarity with:

o Windows Server environments

o IIS configuration

o XML / JSON

7. Strong

OnBase Administration & Support

• User & security configuration (User Groups, Privileges)

• System monitoring, performance tuning

• Troubleshooting production issues

• Patch upgrades & version migrations

• Disaster recovery & backup strategies

Data & Reporting

• Reporting using OnBase reporting tools

• SQL-based reporting & dashboards

• Data migration and archival strategies

Soft Skills

• Strong communication & client-facing skills

• Leadership / mentoring junior analysts

• Problem-solving and critical thinking

• Ability to manage multiple priorities

Roles & Responsibilities

Key Accountabilities

•Lead the implementation of complex application solutions, automated processes, and new technologies to improve system performance and reliability.

•Support application and web server environments by resolving Tier II incidents within SLAs and providing on-call support as scheduled.

•Drive incident and problem management efforts to minimize downtime and ensure business continuity.

•Partner with business units, vendors, and technical teams to evaluate solutions, document risks, and support enterprise testing and change efforts.

•Manage vendor selection processes, technical assessments, cost-benefit analyses, and third-party resources to ensure successful solution delivery.

•Analyze application data structures and perform database queries to troubleshoot and resolve issues.

•Mentor team members by sharing knowledge, reviewing testing plans, and strengthening application expertise across teams.

•Estimate and coordinate cross-team work efforts to support project delivery and production control standards. xywuqvp

Remote working/work at home options are available for this role.