Job Details

A company is looking for a Fraud and Disputes Intake Specialist.Key ResponsibilitiesProvide high-level customer service by addressing inquiries and resolving issues related to fraud support and internet operationsResearch and resolve problems, acting as a liaison between customers and various departmentsObtain thorough knowledge of products, services, regulations, and procedures to assist customers effectivelyRequired QualificationsHigh school diploma or equivalentTypically at least 18 months of customer service or related experienceAbility to navigate multiple computer systems and applicationsProven time management skills and ability to multitaskExperience in interacting positively with unsatisfied customers