Pay Rate: BR/hr - Bill Rate: BR/hr Key Responsibilities: • Tracks, traces, and communicates estimated time of arrivals of domestic and international shipments. • Completes end to end damage claim management. • Completes root cause and corrective actions unassisted. • Maintains communicationsprocess with the various functions that need/impact logistics services • Supports the documentation of standard work and continuous improvement efforts to align both site and functional objectives. • Acts with a positive mindset and a passion to achieve short- term and long-term goals. • Supports continuous improvement efforts in collaboration with the supervisor by utilizing the PPI Business System to improve daily operations and minimize the amount of paperwork and clerical effort necessary to support functional activities. • Ensures swift and accurate completion of customer orders, generates daily reports, maintains documentation, and responds timely to information requests. • Develops positive relationship with third-party providers, and ensures consistent achievement of expectations/ requirements. • Follows procedures to comply with corporate and regulatory export laws and regulations. • Works collaboratively and effectively with team members to provide seamless, service to our customer base. • Partners closely and builds rapport with employees across a variety of departments and functions within the facility and with external customers. • Performs all job duties in a safe manner and obeys all safety policies and procedures. • Performs all job duties consistent with the Code of Ethics and the 4-I Values. • Performs all job duties within ISO standards, regulatory or statutory requirements. • Performs other duties and responsibilities, as needed. Minimum Requirements/Qualifications • Able to use Excel and various business systems. • Proficient in use of the full Microsoft Office Suite. • Strong sense of urgency and focus on resolving customer and company issues • Has knowledge, training or experience in Lean; or, has strong capability and willingness to gain required knowledge. • Strong communication and organizational skills. • Ability to work effectively in a team environment. Physical demands: • Ability to sit for extended periods of time • Requires full range of body motion with ability to stand, bend, stretch, reach and kneel • Ability to frequently lift up to 20 lbs; occasionally lift 40 lbs. Non-Negotiable Hiring Criteria • Able to use Excel and various business systems. • Proficient in use of the full Microsoft Office Suite. • Strong sense of urgency and focus on resolving customer and company issues