Job Details

Customer Service - Models, coaches, and holds team accountable for outstanding customer service. - Engage with both associates and customers to enhance interactions. - Conduct store walkthroughs for pricing/signing accuracy. Sales - Analyze sales and expense data to identify opportunities. - Communicate business objectives and performance to the team. - Strategically drive sales through store walkthroughs and leadership interactions. - Improve store consistency around key performance metrics - Participate in peer group discussions to address business trends. Team Development - Provide in-the-moment coaching for associates. - Maintain performance notes and take action on performance gaps - Enhance each leader's execution abilities and team development. - Utilize recognition and rewards to reinforce positive behaviors. - Motivate associates/teams to align with the company's strategy. Specialty Businesses - Lead Salon Manager/ Beauty Manager/ Supervisors and engage related teams. - Analyz...General Manager, Manager, Performance, Customer Service, Management, Retail, Sales