Job Details

Job Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Provides guidance in the selection and application of appropriate problem-solving methods and techniques for team members. Advice includes work methods, practices, and procedures relative to the work assignment/project, as well as providing assistance in identifying parameters to viable solutions.
• Ensures team members are trained in team-building methods and techniques in addition to accomplishing tasks/projects as a "team". Serves as coach, facilitator, and/or negotiator in coordinating team initiatives and in consensus-building activities among team members.
• Provides regular updates and briefings to his/her supervisor or manager regarding the status of work assignments. Monitors work in progress and reviews completed work to ensure adherence to program policies/priorities, work methods, quality guidelines, and established deadlines. Identifies any technical deficiencies and arranges for necessary training.
• As required, prepares reports and maintains records of work accomplishments and administrative information. Coordinates the preparation, presentation, and communication of work-related information to the supervisor.
• Maintains program and administrative reference materials, project files, and relevant background documents and makes available policies, procedures, and written instructions from the supervisor. Maintains current knowledge to answer questions from team members on policies, directives, procedures, etc.

STANDARD POSITION DESCRIPTIONS (SPD): PD94765 Visit the IRS SPD Library to access the position descriptions.