[Patient Service Rep / Remote] - Anywhere in U.S. / Competitive Hourly Pay / Comprehensive Employee Benefits Package - As a Customer Service Representative II at MedWatch, you will: Respond to customer inquiries and provide prompt and efficient resolution to issues; Handle incoming calls and emails in a professional and courteous manner; Assist customers with product information, order status, and account inquiries; Utilize company systems and tools to accurately document customer interactions and process transactions; Resolve customer complaints and escalate complex issues to the appropriate department for further assistance. Hiring Immediately >>