Fiber Optics Experience Minimum 3+ years of hands-on fiber optic cabling experience in data centers, network rooms, or similar restricted facilities
Demonstrated experience with LC, MPO/MTP, and SC connector types
Previous experience performing fiber circuit audits or circuit validations
Must be able to describe scope, volume, and outcomes
Working knowledge of DMARC environments and the technician's role within them
Ability to distinguish between a contaminated end-face and physical fiber damage without guidance
Cleaning & Inspection Proficiency with one-click cleaners, cassette cleaners, and reel-style cleaners
Understanding of when to apply wet clean versus dry clean methodology
Familiarity with proper cleaning sequences for both LC single connectors and MPO multi-fiber connectors
Knowledge of common cleaning errors and how to avoid them
Scoping & Testing Hands-on experience with fiber inspection scopes or video probes
Ability to inspect MPO end-faces across all fiber positions and interpret results accurately
Solid understanding of pass vs. fail criteria for fiber end-face inspections of ultra-low latency fiber connections
Experience operating an optical power meter and light source
Must be able to walk through a full light level test procedure
Familiarity with expected power levels for multimode and single-mode circuits and ability to flag anomalies
Working knowledge of IEC 61300-3-35 cleanliness standards is a strong plus
Troubleshooting Demonstrated ability to troubleshoot and resolve failing circuits on the first attempt
Ability to isolate fault location
DMARC, patch panel, or further down the run Experience handling circuits that fail after cleaning attempts and executing next-step escalation decisions
Comfortable working across multiple failing circuits simultaneously with clear prioritization
Documentation & App-Based Logging Experience using mobile or web applications to log field test results in real time
Understands what constitutes a complete and accurate test record
Ability to operate independently when connectivity is limited or an app is temporarily unavailable
Experience correcting logging errors in ticketing or customer portals
Must be comfortable learning a new customer-specific application within the first week of onboarding
Qualifications Prior experience working on hyperscale or large-scale data center build or audit programs
Familiarity with Jira or similar ticketing platforms
Experience with OTDR testing at 1310nm and 1550nm
Experience working alongside general contractors or construction teams on active build sites
Train-the-trainer experience or willingness to transition into a lead trainer role as the program scales
Tools & Equipment Work cart with wheels for equipment transport
Safety Requirements ESD compliance is mandatory
Must be familiar with ESD requirements in data center and network room environments
Full PPE compliance always required on site
Must be able to complete and pass site orientation prior to starting work
Prior experience working in restricted or secured facilities strongly preferred
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