Job Details

Technical Writer

ProSidian Seeks a Technical Writer (Contract Contingent) in Charlotte, NC / Remote to support an engagement for an independent agency of the United States Federal Govt. that is primarily responsible for the development of Occupational Health and Safety Guidelines and Administration. The Agency's Development Objective is to ensure safe and healthful working conditions in covered workplaces throughout the United States. This is accomplished through the development of workplace standards, regulations, and guidance that address significant safety and health risks to workers. All rules and guidelines consider feasibility, economic effects, paperwork burden, affected industries, and impact on small businesses, as required by the OSH Act, the Paperwork Reduction Act, the Regulatory Flexibility Act, the Small Business Regulatory Enforcement Fairness Act, and applicable executive orders.

The ProSidian Engagement Team Members work to The ProSidian Engagement Team will provide technical support for standards and guidance development for the Occupational Safety and Health Administration's (OSHA), Directorate of Standards and Guidance (DSG). This is a Blank Purchase Agreement with call orders in the following areas: rule-making and guidance development support; economic analyses; and literature search and information management. Specific task items include risk assessments, industry exposure profiles, information management, organization stakeholder and focus group meetings, population at-risk estimates, and developing training materials.

Technical Writer Candidates shall work to support requirements for PR0001 Communications And Knowledge Management Support and work with subject matter experts to:

• Provide a high level review of current policy and public comments
• Compare observed health effects, injury and illness data, and industrial hygiene and safety practices among several industry sectors
• Identify hazards in the workplace, provide the services of recognized experts in subjects relevant to OSHA standards and guidance products
• Analyze various recommended strategies for reducing risks
• Identify the most effective strategies, and assessing the limitations of control methods
• Design and implement workplace processes and procedures that help protect workers from potentially hazardous work conditions
• Develop information, strategies, research needs, issue papers, testing protocols, or regulatory and non-regulatory options in the areas related to standards and guidance conduct training on a variety of topics related to health and safety guidelines.

The Technical Writer will requires knowledge of OSHA guidelines and will prepare instruction manuals, journal articles, and other supporting documents to communicate complex and technical information more easily. Primary responsibilities will be to determine the needs of end users of technical documentation, study product samples and talk with product designers and developers, organize and write supporting documents for guidelines, and gather usability feedback from stakeholders.

Qualifications

The Technical Writer shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Master's degree or equivalent from an accredited college or university in a relevant field with at least 5 years of experience with demonstrated understanding of technical writing and communication, developing reports and instructional manuals, and gathering usability feedback.

• Bachelor's degree required; Masters degree preferred in a relevant field or related subject.
• At least 6 years of experience providing communication, education, and knowledge management expertise.
• Ability to coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
• Ability to work effectively both individually and as a member of a team.
• Candidate must have strong attention to detail and organizational skills.
• Demonstrated ability to propose possible resolutions to complex managerial or operational problems.
• Demonstrated expertise in knowledge management.
• Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
• Excellent interpersonal skills, English verbal, written, editing, research, and verbal communication skills.
• Excellent project management and organizational skills.
• Familiarity with Section 504 and Section 508 disability requirements and accommodations.
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Relevant work experience may include, experience as a Senior Level Technical Writer. Experience and familiarity with OSHA Guidelines and Regulation is highly preferred.

U.S. Citizenship Required

Excellent oral and written communication skills

Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.