Job Details

Key ResponsibilitiesAssist clients and employees with benefits enrollment and account setupExplain available benefit options in a clear and professional mannerConduct virtual meetings and communicate with clients by phone, email, and videoMaintain accurate client and enrollment informationFollow up with clients to ensure enrollment processes are completedAnswer questions and provide ongoing customer supportBuild strong professional relationships with clients and team membersParticipate in virtual training and team meetingsStay current on benefit offerings, enrollment procedures, and company guidelinesMaintain a professional and customer-focused approach in all interactions

We're looking for someone who:-Enjoys helping people and providing great customer service-Has strong communication skills (we'll help you improve even more)-Is dependable, organized, and willing to learn-Is comfortable using a computer, Zoom, and basic online tools-Can work independently in a remote environment-Brings a positive attitude and strong work ethicNo prior experience in insurance or enrollment is required—we provide full training.