Job Details

Maximus is seeking a Call Center Supervisor for a fully remote role in the United States. The position requires supervising CSRs, managing schedules, and ensuring adherence to quality standards and contractual SLAs.

The role includes coaching, performance reviews, hiring recommendations, and collaboration with HR. Must pass a federal background check and hold a related bachelor's degree with 3–5 years of experience. Remote work requires adequate home setup and stable internet.