Job Details

Intermountain Health is seeking a Contact Center Operations Supervisor to lead a high-performing team, hire and onboard staff, coach for engagement, and drive continuous improvement. This role serves as SME, escalates issues, and removes barriers to achieve KPIs and exceptional service.

The position is full-time with a Monday–Friday schedule; hours vary 7am–5:30pm. Remote work options may be approved; onsite interviews and video interviews via Microsoft Teams are part of the process.